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Frequently Asked Questions
What is a freight forwarder?
Freight forwarders are responsible for arranging the transportation of your goods. They handle the communication between the relevant parties from start to finish, making the entire shipping process more efficient.
What are the benefits of hiring a freight forwarder?
Some advantages of engaging a freight forwarder include:
Freight forwarders will handle the various aspects of the shipping including preparing the related documentation, which can be confusing for you.
This is important as incomplete documentation can cause lengthy delays and your goods to be seized by customs.
- More affordable
Freight forwarders transport goods in large quantities. This allows them to achieve economies of scale and bring down the cost of shipping for customers.
Freight forwarders have the resources and expertise needed to handle unforeseen circumstances such as delays in shipment. This is useful when you need the item urgently and require it to arrive as soon as possible.
What shipping methods does a freight forwarder offer?
You can choose to ship your items via air freight, sea freight, or truck. Please refer to our individual webpages for more information about each method.
How much does shipping cost?
The cost of shipping is affected by factors such as the weight and dimension of the cargo and the shipping destination.
To receive a shipping quote for your items, simply fill up our contact form. Our friendly sales team will get back to you as soon as possible regarding your enquiry.
Is your freight forwarding service safe?
The safety of your cargo is our priority; we work with a variety of renowned freight forwarding partners to ensure that your items arrive safely and punctually.
Additionally, to give you the peace of mind, each customer is assigned a personal M&P consultant. Our consultant serves as a point of contact between you and our company, providing you with regular updates on the status of your goods.