Privacy Policy

M&P International Freights

This Privacy Policy governs the manner in which M&P International Freights collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.mp.com.sg website (“Site”). This privacy policy applies to the Site and all products and services offered by M&P International Freights.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

M&P International Freights may collect and use Users personal information for the following purposes:

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We may use feedback you provide to improve our products and services.

To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

THIRD PARTY WEBSITES

M&P International Freights has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

M&P International Freights
https://www.mp.com.sg/
37 Jalan Pemimpin #04-10 MAPEX Singapore 577177
Tel: (65) 6221 2218
sales@sin-mp.com.sg

This document was last updated on 2nd August 2018

M&P International Freights

5.0

Jun Zhe

2019-03-20T06:12:42+0000

Dedicated, patient and prompt assistance from Eunice and Leon, who went out of their way to ensure a smooth experience!

Blair Spendelow

2019-03-04T02:37:15+0000

Prompt professional service. For me, starting a small business and not being familiar with the process of importing goods, Clement, Angel and the team were very supportive and helpful.

Yasmin Rahmat

2019-02-27T11:01:35+0000

Nick has been very helpful with my relocation and extremely accommodating. Highly recommended!

Chan Qi Qi

2019-02-25T07:46:22+0000

I want you to know how much I appreciate the great service you provided always. Your great communication skills, professionalism and trust, I won’t hesitate to bring future clients to your establishment. Desmond Tang & Angel, well done!

Chin Kai Rong

2019-02-24T14:29:56+0000

Clement has been very prompt and responsive! M&P's services are very affordable too!

Jason Low

2019-02-23T14:09:08+0000

Special thank to Angel Liau for great service and co-operation. Greatly appreciate the assistance you have provided me. It has been a pleasure to do business with you.

Junhao Liu

2019-02-22T05:49:27+0000

Have been working with Clement and Angel for a few years now, they are very professional and helpful with all my requests. They help to ensure all my shipping goes through smoothly and timely as well. It has been a pleasure working with them as my shipping agents.

Brie Quek

2019-02-21T08:13:07+0000

My company worked with M&P for close to 2 years. Nick and Gina provided good support to SMEs like us. Keep up the good job!

Ng Siang Joo

2019-02-20T15:04:40+0000

Have been working with Christine and Sharon from M&P for quite a while now, they are both very responsive and nice to work with. Very efficient and helpful people, I really enjoy working with them. Thank you Sharon and Christine! :-)

Natalie Lam

2019-02-20T10:10:19+0000

M&P was recommended by my friend. I got in touch with Clement for freight services. So far, the service is not bad. I would recommend their services to others.

Jun Hao Neo

2019-02-20T09:54:37+0000

I will recommend you to look for Nick. He helped me bring back my stuff from taiwan. Shifty and cost efficient.

Yvette Kow

2019-02-20T09:47:32+0000

Highly recommend M&P as they are very helpful, efficient and reliable. Account manager -Clement is easy to contact and he always update shipment status from time to time. If you have any problem or question he will try his best to solve and give suggestion! 👍🏻

Ergoworks Singapore

2019-02-20T08:55:34+0000

Responsive service with a competitive rate

Ku QunFang

2019-02-20T07:30:30+0000

M&P provides one of the best and competitive rates so far . Account manager Low Qixian is very responsible and responsive. He will always try his very best and within his capacity (sometimes even more) to give the best rates and accommodate to our company's shipping needs and request. Assisting him is Jeanette, is always accommodating and tries her ultimate best to fulfil the shipments required. One company you can depend on for your shipment.

Bill Jaensch

2019-02-20T05:13:32+0000

The M&P International Freight team and Shaun Wong in particular have been terrific support as my Singapore based business has moved from pre-start up to import and export execution of sales shipments and supplier imports. Fantastic customer service from Shaun; even when obstacles for a shipment have arisen. He has quickly and efficiently acted to get difficulties resolved. Coupled with M&P's very competitive freight and insurance charges, regardless of the size of my shipment(s), Shaun's customer service means I won't be using anybody else for my company's freight needs. An example is the safe arrival in Singapore of this pair of Mojo loudspeakers by Azzolina Audio

Ken Lee

2019-02-20T04:15:02+0000

Desmond and Angel has been a great help to our company. Desmond is always ready to help us resolve problems pertaining to freight and offer his advice. Even though not all shipments are without problems, Desmond and Angel always do their best to assist us. Good job!

Lee Hui Chiet

2019-02-20T03:16:31+0000

Highly recommend M&P and Nick. Nick is very helpful, responsive and professional. He always provide reliable, excellence service and work out the most competitive rate for us. Well Done!

Vijay Sachdev

2019-02-20T01:28:48+0000

M&P - Joreen Prompt reply. If any issue she is always there to follow up closely and solve.. Have been working with her for some time now, very reliable, efficient and helpful.. Thanks Joreen

Felix Wiguna

2019-02-19T14:48:02+0000

Receiving a great help from M&P, in freight forwarding service from Door to Port. Good service with competitive price. If you are planning to combine cargos from a few suppliers into one container, this company is highly recommended. Joreen Boo was assigned to handle my case, and she’s been very attentive and replies promptly to your queries :)

Qinghui Low

2019-02-19T13:23:05+0000

Excellent working experience with Jeanette and Qi xian from m&p. They are contactable at anytime of the day and always do their best to meet our request. Have yet to encounter any hiccups, the service they provide is smooth and seamless. Reliable, responsive, professional and friendly service providers. Definitely deserve praise! Good job! 👍🏻 Highly recommend to everyone to engage their services.

Jessie Ying

2019-02-19T10:00:58+0000

good service, swift and professional.👍

Thazin Hnin Phyu

2019-02-19T09:56:10+0000

M&P ✈️✈️🛫 Highly recommend, Reliable and Good Service by excellent service providers 👍👍

He Sheng Neo

2019-02-19T09:19:14+0000

This was my first time shipping from overseas sellers. Joreen was responsive, meticulous and helpful. Both items arrived promptly without much fuss, I would use M&P again!

Alireza Javadian

2019-02-19T08:08:10+0000

It is always difficult to find a reputable and professional freight forwarders specially in a competitive market. Clement Tay was an exceptional professional who helped us with all our freight needs and always provided us with great recommendations which helped our company to save a lot of cost and specially time. We have been working with Clement for over three years and we were never disappointed. The service was always quick and efficient.

Nikki Chua

2019-02-19T07:41:48+0000

One of the better forwarders we've worked with. Responsive, reliable and well versed with forwarding complexities. Clement and Angel are both terrific contact points.

Hersen Owyong

2019-02-19T07:12:56+0000

Qi Xian is friendly, professional and prompt in replying our email and following up on our shipment. Will definitely engage them on our subsequent shipment. Their rate was also very competitive. Great Job to Qi Xian and his team.

Chin Yee

2019-02-19T07:03:39+0000

Look for Joreen in M&P. Friendly person. Good shipping knowledge. Efficient.

Chacco Tlm

2019-02-19T06:50:47+0000

M&P have always been my 1st choice when come to cargo clearing thks to Low Qi Xian & Jeanette for their efficiency and prompt follow up also Qi Xian will always take extra mile to advice & explain to me which cargo option will be more cost saving Appreciate & thks so much that I can save quite an amount on this

Terence Tan Yong Chiang

2019-02-19T06:47:53+0000

Highly recommend M&P and Joreen has been especially helpful and reliable, can always count on her for all your logistics needs. 5 star

Sophya Lim

2019-02-11T07:16:45+0000

Shaun was extremely helpful and went out of his way to assist us in our shipping needs. As we needed the shipment for our charity's Christmas event, he was resourceful and helped us to solve critical issues which came up due to delayed shipping. Great job done!

Fab Tan

2018-12-13T15:16:33+0000

Willing to provide the service as required is one thing, but to be able to listen to the customer's requests and to work together is a totally different thing. I feel that the service is very personalized and they are very meticulous, ensuring that customer's satisfaction is achieved. I was dealing with a gentleman, the Company's CQ Mr Pang, and I am very satisfied with the advise given, the coordination made and his efforts to ensure that things are done accordingly and in a timely manner. Well done Mr Pang and the rest of the team from M & P International. Any future requirement for freight between China and Singapore or anywhere else, I know I can depend on you guys. Keep up the good work.

Kamal Rasimon

2018-11-23T08:21:18+0000

Good handling, fast shipment, professional attitude, very helpful and good form of communication. Thank you Joreen. My boss is happy too.

Viviyen Tan

2018-11-22T09:08:03+0000

Qixian is always very helpful and patient, he responded on every enquiries that I have, always assist us whenever we have an urgent shipment and follow up closely for the shipment. Very happy to work with him, appreciate his responsible and excellent service. Great job!

Lenz Ong

2018-11-20T05:22:21+0000

It can be pretty harrowing shipping things between countries, especially for a first timer, but M&P really did a great job at helping ease the process. I worked with Leon, who was incredibly helpful and diligent throughout the process. He did a great job at helping me get everything in order, as well as helping to solve problems encountered along the way. Would fully recommend this company to anyone looking for a freight forwarder.

Anna Soh

2018-10-19T12:32:19+0000

Mr. Low Qixian has done a good job with our Shipments be it import or export. He has followed closely and will keep me posted about the status of each and every shipments. Well done Qixian. keep it up ! Anna Soh from Tiancheng Elecfrical Marine Equipment Pte. Ltd.

Justin Ng

2018-10-01T00:50:12+0000

There were some delays in the shipment but Melvin was very helpful throughout the process.

Elysia Tan Zi Hui

2018-09-28T08:18:28+0000

M&P is really efficient and helpful when it comes to any enquiries. Melvin is really helpful with all my questions. They helped me to solve all my logistics. They are very reliable and I trust them to handle all my shipment.

Adeline Sa

2018-09-28T04:04:04+0000

Our company have been dealing with M&P Melvin for the past few years. He is a very responsive guy from providing me a quotation, contacting the shipper for collection of shipment and very prompt update where is the shipment and when it will deliver to our office. No matter what time of the day you call him, he will response to you. My boss is not easy to PLEASE but Melvin did a good job, keep it up! Thumbs up to his services

Benjamin Khew

2018-09-12T05:09:33+0000

Efficient and well thought out service provided by Qi Xian from M&P. His support and responses were prompt making working with them pretty fuss free.

Huey Ling

2018-09-04T08:56:57+0000

Pleasant cooperation with Nick , Efficient and friendly service , always willing to assist even after office hours :)

Tiong Lee Mee

2018-08-31T13:13:28+0000

Excellent service from Desmond and Angel. Thanks for their patience with me for all the shipping process and always follow up closely for the shipment arrive on time. Well Done!

Adrian Handoko

2018-08-30T06:12:16+0000

We were looking for a forwarder in Singapore for our new business. Sent some inquiries to several companies, and "M&P International Freights Pte Ltd" was the fastest to response (less than 10 mins)!!! Our first meeting with Ms. Christine Tan went really well and smooth, where she explained everything patiently and thoroughly with all our questions. With their fast responses; competitive rates; professional staffs; I would highly recommend "M&P International Freights Pte Ltd" to everyone :) Keep up the good job! Glad that we've found this company.

Angela Moon Ng

2018-08-30T03:59:56+0000

We have been working with Desmond Tang & Angel Liau from M&P on shipments for three years. Sometimes full container, sometimes LCL, they have NOT ever let us down. Both of them are always very helpful and responsive.We just want to thank you so much for your patience with us in this shipping process and always follow up closely so that we able to receive our shipment on time.Thank you Desmond Tang and Angel Liau for your amazing effort and great support. Your professionalism has been superb and we really appreciate your efforts.I would highly recommend their service.

Craig Hapa

2018-08-30T02:13:41+0000

We are a start-up company and I chanced to find M&P Int'l Freights on the web. Being in the infancy stage of the business, freight costs comes a major consideration but, Christine, who handled most of our shipments now, have been really helpful finding all alternatives to save cost and keep timeline always met. She responds quickly and we feel that she is not just a 'third party' but more of a partner with our business. Highly recommended.

Bon Ai Cheng

2018-08-20T03:38:20+0000

Nick is always very helpful and responsive. He responded very fast and follow up our shipment very closely. Last CNY, he help our client get a shipment arrived just on time.

Helen Koh

2018-08-06T00:41:02+0000

Thanks to Melissa, Desmond and Angel for their good job in all our shipment. Very happy to work with them and they really provide us an excellence service. I would highly recommend their service!

Shirley Tan

2018-08-02T15:28:24+0000

We have been using M&P for several years and Joreen has been the one who always respond to our enquiries. She is always available to respond whenever an enquiry is sent. She will try her utter best to give the best rates and try to give good service. Keep up the good work!

Edric Hwang

2018-08-02T09:48:01+0000

Desmond and his team were extremely efficient in handling the shipping of goods from the US to Singapore. Communication was fast and straight forward between both parties which clearly shows their dedication to the service. They handled all administrative and logistical matters efficiently and professionally, which made the process hassle-free for my company. The quality of services rendered were definitely above my expectations and I'm looking forward to our future shipments being handled by them.

Koh Julie

2018-08-01T18:10:46+0000

A staff Mr Desmond Tang was very helpful whenever I encountered problems in clearing my goods. Sometimes I would messaged him after midnight regarding the goods not received, he would still replied my message which made me felt very appreciated. He was very prompt in solving my problems. He immediately emailed to find out the whereabout of my goods in Thailand and always kept me updated. A good and approachable staff means alot to the customer. Keep it up!!

Ferdinand Dienst

2018-08-01T08:51:06+0000

M&P came recommended to me by a friend, while sourcing for a freight company a few weeks back. I got in touch with Low Qi who, no matter what time of the day it was, always responded swiftly, kind and professional. Throughout the transport and shipping we faced a couple of challenges regarding my cargo. However, nothing Low Qi didn't have a solution for - he was always on top of things and communicate well between foreign agencies and myself. He went that extra mile to ensure outstanding customer service and it truly showed that he had my interest at heart. Thanks to Low Qi and M&P I always felt at ease and confident that all will arrive complete and save at Singapore Port. Truly a delight to work with such professionals. M&P and the expertise of Low Qi will always be my first choice for freight shipping and i will gladly recommend their services to associates and friends.

Kelly Au

2018-07-31T09:17:19+0000

We’ve been using M&P for more than 10 years now, and all staff was very helpful with all our enquiries. Flexible on all aspects, be on the freight or haulage services. Thank you for Nick and the rest of the team.

Wison Poh

2018-07-30T08:25:41+0000

Has been working with Joreen from M&P on shipments for more than 4 years. She always works out the most competitive rates for us. She's helpful and responsible, get the correct information with helpful advise on our difficult shipment. I have never worried about the shipments with Joreen utmost expertise. Always follow up with all my inquiry. M&P will definitely be my first choice of shipping agent. Thank you Joreen and keep continue on your excellence service !!

An-gel Seah

2018-07-27T04:26:17+0000

Impeccable service from Joreen and her staff Gina. Extremely professional when providing us with answers to the problems we faced. Always there to assist us in the numerous questions about shipment patiently. Provides timely updates on our incoming shipments and ensuring smooth delivery to our premises every time. Very transparent about their pricing and documentation process. Thumbs up!!!

Joy Naguit

2018-07-27T02:48:30+0000

We’ve been using M&P for more than 4 years now, and Joreen was very helpful with all our enquiries. Flexible on all aspects, be on the freight or haulage services. Thank you Joreen and the rest of the team. Cheers! �

Yi Hong

2018-07-27T02:28:04+0000

I had an urgent shipment last time and time is really tight. I contacted M&P and served by Joreen and Gina, these two ladies are really helpful and I believe that's the M&P service standard. They help me settled the documentation and everything coordinates well. I really thankful to work with them and looking forward to next shipment. 😉

Jack Ong

2018-07-26T12:24:48+0000

Excellent account serving from Joreen. Always very responsive and patient with all my ever urgent and last minute request. She also has very thorough follow through till shipment delivery, making my job simpler.

Kim Seng Seow

2018-07-25T04:46:26+0000

5 stars is an understatement of Seia Wei dedicated services and assistant in following up with her clients. Our request are all being fulfilled and delivered in the shortest amount of time possible, no drama no fuss, 7 stars services at a reasonable rate. Sensational services.

Kenney Truong

2018-07-24T11:35:25+0000

Seia was super accommodating while dealing with my delivery, we had a number of invoices which needed to be separated for accounting purposes and all were provided promptly. Delivery was smooth and as promised in regards to time scheduling. I have ran into previous problems with other freight forwarders and would highly recommend M&P .

Johnson N Peng Peng

2018-07-24T05:38:26+0000

Good SERVICE

Kelly Chin

2018-07-19T04:08:43+0000

I chanced upon Desmond Tang when I was sourcing for a freight fowarder company recently. We had a great conversation as he patiently explained to me about a shipment which I was checking with him. Although my shipment was insignificant, Desmond was very sincere in helping me. He provided me with his utmost expertise and quality service. At the same time, he is also also very responsive and reliable. On top of that, I would also like to thank Angel Liau for supporting us in document processes and accommodating to my requests. They both displayed their compliance in documentation facilitating. Working with great people make me happy and my job seems so much easier! Thank you :)

Avis Tan

2018-06-14T00:29:17+0000

I hv been working with Melvin and Angel of M&P and they always provide reliable and excellence service. Melvin always give best rate and work well with Angel for close monitoring and following up with all my shipments so I am worry free. � I worked with Melvin for some shipment to area which not so common like Afghanistan & Namibia,he handled the shipments well without any delay. I hv shipments to India which required documents on timely basis, Melvin & Angel never failed to provide it. I would highly recommend their service.�

Dorene Lly

2018-06-13T09:25:50+0000

Thanks Melvin and Angel for their good services and close following up, and thus, I do not need to worry much about my export shipments.

Winnie Mak

2018-04-09T10:34:38+0000

Has been working with Christine from M&P on both LCL & FCL shipments for more than 1 year. She always works out the most competitve rates for us. She's so helpful and responsible, I have never worried about the shipments with Christine's professional handlings :) M&P will definitely be my first choice of shipping agent.

May Piong

2018-04-09T10:08:26+0000

Ms Christine Tan, thank you for your prompt and courteous service you provided to us. Your calm, patient manner was a great help to us. Ms. Christine is an asset to M&P and is part of the reason I look forward to doing business with M&P again in the future.

Triston Ong

2018-04-06T09:59:33+0000

Joreen, a pivotal member of the M&P team pays attention to every intricate detail and aspect ,fulfilling our freight requirements in her peerless manner. An absolute benchmark in her industry! Great work and I will strongly recommend joreen and her company M&P!